Returning Unwanted Items
You can return items until 14 days after you receive them without any specific reason for return.
We will accept returned items that are undamaged.
3 simple steps:
1. Contact Us
Email us on firstname.lastname@example.org.
We will need to know your order number, the item(s) you want to return.
2. Post Your Return At Your Cost
Make sure your items are securely wrapped and your parcel contains all the information requested by our Customer Service Team.
Either take your parcel to a Post Office or arrange for it to be collected by a local courier.
Remember to ask for a receipt as proof of sending.
3. We'll Do The Rest
We will process your return and send you an email within 48 hours of receiving your parcel.
You should expect the refund in your account within 5 working days of this email.